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The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results

The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results

The Leader's Guide to Influence: How to Use Soft Skills to Get Hard Results

How to use Soft Skills to Get Hard Results

Yayınevi :

Prentice Hall

Stokta Yok
  • Ürün geçici olarak temin edilememektedir.
  • Barkod: 9780273729860


Shortlisted for the CMI Management Book of the Year 2011, Practical Manager Category A Leader's Guide to Influence will show you how to step up your people skills and improve working relationships so you can get the business results you want. Combing the hugely popular areas of influence and leadership, this book will show you how to step up your interpersonal effectiveness by learning how to work more successfully with those around you, be they people you manage, colleagues, client or business partners. Through a combination of practical exercises, case studies and no-nonsense advice, this book shows you how to:

  • Increase your confidence and impact.
  • Communicate more effectively.
  • Learn different tools, techniques and approaches when working with different types of people.
  • Listen and question effectively.
  • Develop rapport and empathy.
  • Give better feedback.
  • Deal with difficult situations and cope with conflict.



    Sayfa Sayısı: 248

    Baskı Yılı: 2010


    Dili: İngilizce
    Yayınevi: Prentice Hall

    Sayfa Sayısı : 248

    İlk Baskı Yılı : 2010

    Dil : İngilizce

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